Clay Status | Status

Clay Status | Status

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Sep 23, 2026 8:47 AM EDT Resolved after 11h 18m

Ad syncs and API/CLI batch runs failing

Updates

  • Sep 23, 2026 8:05 PM EDT

    The issue has been fully resolved.

    Resolved
  • Sep 23, 2026 9:26 AM EDT (10 hours and 38 minutes earlier)

    Earlier today our team identified an issue causing failures and errors to the following Clay functionality:
    Account Agents
    New Account Onboarding
    Campaigns
    Ad Syncs
    Batch and workflow runs started through the Clay API or CLI

    At this time we’ve fixed the issue and will continue to monitor the situation.

    We continue to advise not to reattempt any failed/stuck processes. We appreciate your patience

    Monitoring
  • Sep 23, 2026 8:47 AM EDT (39 minutes earlier)

    Our team has identified an issue causing the following behaviours.

    Ad syncs not completing
    Batch and workflow runs started through the Clay API or CLI failing
    Some batches started through the CLI can't be cancelled.

    At this time our team is investigating a resolution and advises not to reattempt any failed/stuck processes.

    Identified