2:01 PM - 2:49 PM EDT (49min duration)
Some enrichments, AI columns slow to process
We've fixed the issue and you should see normal processing times. All queued AI actions have now successfully completed. For a few other enrichment providers, you may need to rerun actions that have timed out during this period (12:47pm–1:45pm EDT).
11:32 AM - Oct 21 5:26 PM EDT (1d 5h 54min duration)
Webhook, Audiences, enrichment delays
We've resolved the issue causing processing delays across Audiences, some enrichments, and webhooks.
We've re-tried enrichments with cells stuck in Queued or Awaiting Callback during this timeframe.
We've re-tried webhooks that were delayed during this timeframe.
3:10 PM - 3:28 PM EDT (18min duration)
HTTP API actions returning errors
We’ve fully resolved the issue. Affected actions may need to be re-run.
3:13 PM - Oct 1 12:06 PM EDT (20h 53min duration)
Account Agent Runs in Audiences Failed
Users might see an error for some Account Agent in Audiences runs. We’ve fully resolved the issue and you were not charged credits for errored runs.
Please rerun the Account Agent to get results (scheduled Account Agents will have results on the next scheduled run).
You can see all your Account Agents and last run status is Audiences > Companies > Data Hub.
8:00 PM - 10:00 PM EDT (2h duration)
Maintenance has completed. Actions should now be running normally.
8:47 AM - 8:05 PM EDT (11h 19min duration)
Ad syncs and API/CLI batch runs failing
The issue has been fully resolved.
4:05 PM - Oct 1 4:24 PM EDT (14d 18min duration)
Enrich Person and Signal Run degradation
We’ve fully resolved the issue.
4:54 PM - Sep 11 12:59 PM EDT (1d 20h 5min duration)
Enrich Person is not returning correct data in some cases
We’ve fully resolved the issue.
2:56 PM - 5:59 PM EDT (3h 3min duration)
Issues with Audiences and Table Lookups
We’ve fully resolved the issue.
5:26 PM - Aug 14 11:52 AM EDT (1d 18h 26min duration)
Unexpected Behavior in Claygent Workflows Node
We’ve fully resolved the issue and all Claygent workflow nodes should be running as expected.
3:03 AM - 8:31 AM EDT (5h 28min duration)
Earlier today we experienced elevated error rates and increased latency across a small number of workspaces on the Clay application due to a partial outage with our cloud services provider. During this degradation webhook processing was temporarily disabled for all workspaces.
This has now been resolved. Access to affected workspaces and tables has been restored and queued webhooks have processed.
We apologize for any inconvenience caused
4:41 AM - 4:41 AM EDT (0min duration)
Reports of issue affecting functions
We've resolved an issue that was affecting function table links.