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Nov 13, 2026 11:35 AM EST Resolved after 3h 53m

Global Clay Agent and Workflow Sculptor failures

Updates

  • Nov 13, 2026 3:29 PM EST

    The issue has been resolved; Global Clay Agent and Workflow Sculptor runs are running successfully now.

    Resolved
  • Nov 13, 2026 2:52 PM EST (37 minutes earlier)

    The issue has been fixed and we are seeing error rates drop. We will continue to monitor the situation. We appreciate your patience.

    Monitoring
  • Nov 13, 2026 11:35 AM EST (3 hours and 16 minutes earlier)

    Some Global Clay Agent chats and Workflow Sculptor are currently experiencing elevated errors. Users may see runs fail to start, and users may see “Run failed” in new and existing chats.

    The team is investigating this issue and looking into a fix.

    Identified