Clay Status | Status

Clay Status | Status

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Incident history

Aug 2026 - Oct 2026

October

Oct 14

3:10 PM EDT - 3:28 PM EDT (18min duration)

HTTP API actions returning errors

We’ve fully resolved the issue. Affected actions may need to be re-run.

2 updates

September

Sep 30

3:13 PM EDT - Oct 1 12:06 PM EDT (20h53min duration)

Account Agent Runs in Audiences Failed

Users might see an error for some Account Agent in Audiences runs. We’ve fully resolved the issue and you were not charged credits for errored runs.

Please rerun the Account Agent to get results (scheduled Account Agents will have results on the next scheduled run).

You can see all your Account Agents and last run status is Audiences > Companies > Data Hub.

2 updates
Sep 24

8:00 PM EDT - 10:00 PM EDT (2h duration)

Scheduled Maintenance - Done

Maintenance has completed. Actions should now be running normally.

2 updates
Sep 23

8:47 AM EDT - 8:05 PM EDT (11h19min duration)

Ad syncs and API/CLI batch runs failing

The issue has been fully resolved.

3 updates
Sep 17

4:05 PM EDT - Oct 1 4:24 PM EDT (14d18min duration)

Enrich Person and Signal Run degradation

We’ve fully resolved the issue.

7 updates
Sep 15

3:46 PM EDT - 10:40 PM EDT (6h55min duration)

Enrichment Action Errors

We’ve fully resolved the issue.

2 updates
Sep 09

4:54 PM EDT - Sep 11 12:59 PM EDT (1d20h5min duration)

Enrich Person is not returning correct data in some cases

We’ve fully resolved the issue.

4 updates

August

Aug 13

2:56 PM EDT - 5:59 PM EDT (3h3min duration)

Issues with Audiences and Table Lookups

We’ve fully resolved the issue.

4 updates
Aug 12

5:26 PM EDT - Aug 14 11:52 AM EDT (1d18h26min duration)

Unexpected Behavior in Claygent Workflows Node

We’ve fully resolved the issue and all Claygent workflow nodes should be running as expected.

4 updates
Aug 10

3:03 AM EDT - 8:31 AM EDT (5h28min duration)

High errors and latency issue

Earlier today we experienced elevated error rates and increased latency across a small number of workspaces on the Clay application due to a partial outage with our cloud services provider. During this degradation webhook processing was temporarily disabled for all workspaces.

This has now been resolved. Access to affected workspaces and tables has been restored and queued webhooks have processed.

We apologize for any inconvenience caused

4 updates
Aug 07

4:41 AM EDT - 4:41 AM EDT (0min duration)

Reports of issue affecting functions

We've resolved an issue that was affecting function table links.

1 update