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Clay Status | Status

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Jan 13, 2026 4:20 PM EST Resolved after 58m

AI columns erroring with "AI processing error occurred" message

Updates

  • Jan 13, 2026 5:19 PM EST

    The issue has been resolved. If you are still seeing the error with your Use AI column, re-save the column settings and try again.

    Resolved
  • Jan 13, 2026 4:41 PM EST (37 minutes earlier)

    We've identified the issue and are working on a fix.

    Identified
  • Jan 13, 2026 4:20 PM EST (20 minutes earlier)

    We’re currently investigating an issue affecting AI columns. In some situations, AI columns are returning a generic "An AI processing error occurred" message. We will update here as new information is available.

    Investigating