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Clay app down

October 29, 2025 at 03:36 PM EDT Resolved after 2h 3m

Updates

Resolved

This incident is resolved. app.clay.com is functioning normally and enrichments are running as expected since 4:05pm Eastern.

October 29, 2025 at 05:39 PM EDT
Monitoring

Clay UI appears to be back up and running as expected. Enrichment runs should also be running as expected now, with possibly slight delays. We're investigating if there are any lingering issues with enrichments during the affected time period and will provide another status update on that end shortly.

October 29, 2025 at 04:18 PM EDT
Identified

We have taken action and access to the Clay UI appears to be restoring over time; we will continue monitoring to ensure it returns to normal operations. Thank you for your patience.

October 29, 2025 at 03:59 PM EDT
Investigating

We are currently investigating an issue preventing users from accessing Clay starting at 3:26pm Eastern. We'll follow up as soon as we have more information.

October 29, 2025 at 03:36 PM EDT