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High errors and latency issue

August 10, 2026 at 03:03 AM EDT Resolved after 5h 28m

Updates

Resolved

Earlier today we experienced elevated error rates and increased latency across a small number of workspaces on the Clay application due to a partial outage with our cloud services provider. During this degradation webhook processing was temporarily disabled for all workspaces.

This has now been resolved. Access to affected workspaces and tables has been restored and queued webhooks have processed.

We apologize for any inconvenience caused

August 10, 2026 at 08:31 AM EDT
Investigating

We are currently experiencing elevated error rates and increased latency across a small number of workspaces on the Clay application. As a result of this, webhook processing is currently paused for all workspaces.

We’re still investigating the issue and updates will be posted here as soon as we know more. We apologize for the inconvenience and appreciate your ongoing patience while we work to resolve this incident.

August 10, 2026 at 05:29 AM EDT
Investigating

We are currently experiencing elevated error rates and increased latency across a small number of workspaces on the Clay application. We’re still investigating the issue and updates will be posted here as soon as we know more.

We apologize for the inconvenience and appreciate your ongoing patience while we work to resolve this incident.

August 10, 2026 at 04:37 AM EDT
Investigating

We are currently experiencing elevated error rates and increased latency across the Clay application. Our engineering team is actively investigating the issue and working to restore normal service as quickly as possible.

We apologize for the inconvenience and appreciate your patience while we work to resolve this incident.

August 10, 2026 at 03:03 AM EDT