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Nov 11, 2026 11:12 AM EST Ongoing for 50m

Global Clay Agent runs failing to start

Updates

  • Nov 11, 2026 11:40 AM EST

    We have identified that Workflow Sculptor is also affected as well as the Global Clay Agent. Since approximately 11:00 UTC, new Agent runs may fail to start, and users may see “Run failed” in new and existing chats.

    We are working on a fix and will describe next steps once that fix is deployed.

    Identified
  • Nov 11, 2026 11:27 AM EST (13 minutes earlier)

    We have also identified that Workflow Sculptor is also affected as well as the Global Clay Agent. Since approximately 11:00 UTC, new Agent runs may fail to start, and users may see “Run failed” in new and existing chats. Runs that failed during this time can be retried once the fix is in place.

    Identified
  • Nov 11, 2026 11:12 AM EST (14 minutes earlier)

    We’ve identified the cause of GTM Agent runs failing. Since approximately 11:00 UTC, new GTM Agent runs may fail to start, and users may see “Run failed” in new and existing chats. Runs that failed during this time can be retried once the fix is in place.

    Identified