Customers experiency latency issues with AI columns
August 6, 2025 at 03:44 PM EDT
Resolved after 2d
Updates
Resolved
We’ve fully resolved the issue.
August 8, 2025 at 09:35 PM EDT
Monitoring
We’ve deployed a fix for the issue and will continue to monitor the situation. We appreciate your patience.
August 8, 2025 at 06:06 PM EDT
Identified
We’ve identified the root cause and are working on deploying a fix.
August 8, 2025 at 02:27 PM EDT
Monitoring
We're still working on identifying the root cause. In the meantime, expect the 'Use-AI' enrichment to run slowly and no need to rerun the columns.
August 8, 2025 at 12:10 PM EDT
Monitoring
We are currently monitoring this issue for further reports, please contact support if you are still experiencing slow column runs with AI models.
August 7, 2025 at 10:34 AM EDT
Investigating
We're currently investigating an issue that may result in some Claygent columns taking a long time to finish when using private API keys.
August 7, 2025 at 09:35 AM EDT
Investigating
We’re currently investigating this issue.
August 6, 2025 at 03:44 PM EDT