Clay Status | Status

Jul 28, 2026 1:41 PM EDT Resolved after 1d

Legacy Audience Ads (beta) syncs are under-exporting audience members

Jul 29, 2026 2:11 PM EDT

We've pushed a fix. We've re-synced all recurring v2 Ad Syncs to re-trigger ad platform syncs with the fixed data. Legacy ad syncs will repair themselves on their next scheduled sync.

Resolved
Jul 28, 2026 5:05 PM EDT (21 hours and 5 minutes earlier)

We're investigating an issue where Legacy Audience Ad syncs (beta) since Friday 7/24 with a NOT filter on the segment are under-exporting rows. We've identified the root cause and are working on deploying a fix.

Identified
Jul 28, 2026 5:04 PM EDT (54 seconds earlier)

Forward fix has been deployed and verified. Larry is still scoping impact from bad syncs over the weekend. We may need to rerun syncs across the board

Monitoring
Jul 28, 2026 1:41 PM EDT (3 hours and 23 minutes earlier)

We're investigating an issue where Legacy Audience Ad syncs (beta) since Friday 7/24 with a NOT filter on the segment are under-exporting rows. We've identified the root cause and are working on deploying a fix.

Identified