Back

Clay Sequencer using Microsoft email account are showing auth error

April 9, 2026 at 03:26 AM EDT Resolved after 11h 37m

Updates

Resolved

We’ve fully resolved the issue.

April 9, 2026 at 03:04 PM EDT
Monitoring

We’ve fixed the issue and will continue to monitor the situation. We appreciate your patience.

April 9, 2026 at 09:10 AM EDT
Identified

Clay Sequencer using Microsoft email accounts is experiencing auth errors. There is an ongoing issue with Microsoft Outlook connections in the Clay sequencer, causing account disconnections and pausing active campaigns. We are currently investigating.

April 9, 2026 at 03:26 AM EDT